Clonmel Credit Union is committed to ensuring digital accessibility for all members and visitors, including people with disabilities. We are continually improving the user experience for everyone and applying relevant accessibility standards to help ensure our website is accessible and inclusive.

Our commitment

We are committed to making our website and digital services accessible in accordance with the requirements of the European Accessibility Act (EAA) and recognised accessibility best practices.

We aim to ensure that our website:

• Is perceivable, operable, understandable and robust.
• Can be used with assistive technologies such as screen readers, magnifiers and voice recognition software.
• Provides sufficient colour contrast and readable text.
• Supports keyboard-only navigation.
• Includes alternative text for meaningful images.
• Provides captions or transcripts for audio and video content where appropriate.
• Uses clear and simple language wherever possible.

Compliance status

We are working to ensure that this website conforms with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standard, which is internationally recognised as the benchmark for digital accessibility.

Known limitations

While we strive to ensure all content is accessible, some areas of the website may not yet fully meet accessibility standards. Examples may include:

• Certain older PDF documents.
• Third-party content or systems not fully controlled by Clonmel Credit Union.

We are actively reviewing and improving these areas.

Feedback and assistance

We welcome feedback on the accessibility of our website.

If you:

• Experience difficulty accessing any content;
• Require information in an alternative format;
• Encounter an accessibility barrier; or
• Have suggestions on how we can improve accessibility,

please contact us:

Clonmel Credit Union

Email: admin@clonmelcu.ie

Telephone: 052 6125292

Address: Parnell Street, Clonmel, Co Tipperary

When contacting us, please provide:

The webpage or content you were trying to access.

A description of the issue encountered.

Any assistive technology you were using.

We will make every reasonable effort to respond promptly and provide the information you need in an accessible format.

Review of this statement

This statement was last reviewed on 15^th September 2026 and will be reviewed periodically to ensure it remains accurate and up to date.

We offer many services aimed at improving access to financial services and encouraging financial inclusion.